Returns &
Exchanges
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will gladly offer Store Credits and/or Exchanges for the value of your purchase (with the exception of earrings*) of all full priced items that are unworn and in original condition.
Items on sale are not returnable. Please note, we do not issue refunds for a change of mind or for an incorrect purchase. You will be responsible for paying for your own shipping costs for returning your item unless defective.
To start a return, you can contact us at contact@sandbrazil.com.
If your return is accepted, we will send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at contact@sandbrazil.com